YOUR PRIVACY IS IMPORTANT TO US

Wellbridge Physiotherapy takes care to ensure that our information records are accurate and are treated with full regard to the privacy of our patients. We are pleased to discuss our procedures with you, and to amend any inaccuracies in you records.

We only collect information from our patients, which is necessary for good health care; and aim to ensure that any information we hold is accurate, complete and up-to-date.

The health information we hold helps us provide our patients with the best possible health care, and is normally disclosed only to others involved in your treatment, such as your doctor. Disclosure of information to people other than those associated with your treatment will require your permission.

Occasionally we may be involved in research on health issues. Any data from this practice used in research will not include information which identifies our patients.

Health information from this practice is also sometimes used for quality assurance or clinical audit activities, which helps improve the treatment and service we provide. Data used for these purposes is de-identified to protect the privacy of our patients.

We have systems in place to protect the security of our health records. No one other than our staff has access to these records. They are kept in a secure location. No unauthorised person has access to them.

Records of patients who no longer attend this practice are destroyed when no longer needed.

In line with normal business procedures, this practice maintains contact lists and mailing lists of people,  other than patients, with whom we do business or wish to contact from time to time.

This practice is bound by the Privacy Amendment (Private Sector) Act 2000, and operates in accordance with the Code of Conduct of the Australian Physiotherapy Association.

If you would like to discuss any aspects of our privacy policy, or review your health records, please advise your treating physiotherapist.